The deal was closed, but your AR team is buried in manual tasks. It takes weeks to turn a customer PO into a sales order in Oracle JD Edwards. By the time the customer receives their order, they’re already frustrated and questioning whether they’ll reorder.
If this sounds familiar, you’re in the right place. In this article, we’ll explain what sales order automation is, why it matters, and the key benefits of automating sales order processing in JD Edwards E1.
What is Sales Order Automation?
Sales Order Automation uses software to automatically capture and validate data from customer purchase orders. It then generates a sales order directly in your ERP system, such as Oracle JD Edwards.
For JD Edwards users, sales order automation software matches incoming PO data against JDE master data and creates a new sales order without any manual input.
A study by McKinsey found that one-third of sales and sales operations tasks can be automated. Order management has the highest automation potential, with 50% of its processes being fully automatable.
That’s because sales order processing is often repetitive, rules-based, and highly manual, making it a perfect candidate for automation. By automating a sales order process, companies can expedite fulfillment and minimize operational delays.
Despite this, many JD Edwards users still rely on manual tasks that introduce errors, create bottlenecks, and limit scalability; often underestimating the long-term benefits of automation for revenue, accuracy, and customer satisfaction.
The benefits of Sales Order processing automation
Modernizing your sales order processing through automation brings measurable benefits to both your internal operations and your customer experience. Below are five key benefits of using sales order automation software with JD Edwards.
Fewer errors and better accuracy
Manual data entry is one of the most common sources of errors in order processing. Sales Order Automation software automatically extracts data from customer POs and adds it to JD Edwards. This eliminates the risk of typos, incorrect item numbers, or mismatched customer details.
Faster order processing
Automating the PO-to-SO process significantly reduces processing time. Orders are created and dispatched faster, shortening fulfillment cycles and improving operational efficiency.
Improved cash flows
When sales orders are created instantly, invoices can be sent and paid sooner. This accelerates the cash conversion cycle, getting money into your business faster and improving overall liquidity.
Higher customer satisfaction
Faster, error-free order processing improves your customer satisfaction and experience. When customers receive their orders on time and without issues, they’re more likely to reorder and remain loyal.
Scalability without extra headcount
Sales order automation allows your AR or order processing team to handle higher volumes without additional staffing. This makes it easier to scale operations efficiently as your business grows.
Sales order automation in combination with JD Edwards
At SCANMAN, we’ve built a sales order automation solution for JD Edwards that increases efficiency, speeds up processing, and supports easier scalability.
SCANMAN Sales Order Automation integrates directly with JD Edwards via Orchestrator and automates sales order processing from end to end. When a customer PO is received, regardless of format, the system extracts the data using AI-powered recognition (up to 99% accuracy), validates it against JD Edwards master data (including customer and product records), and creates a new sales order in the system.
The result is a no-touch PO-to-SO process where the AR team only steps in for exception handling.
You can also configure alerts and escalations to ensure complete visibility and control at every step of the process.
With SCANMAN, you’ll gain full control over sales order processing. Automation reduces delays, improves visibility across your order-to-cash cycle, and enhances inventory management.
See how it works live!
PO to SO automation helps you stay in control of the process and increases visibility. Join our next live session on Thursday, November 20th, to see how automation modernizes the order-to-cash process.
“Process Customer POs in Seconds: Sales Order Automation” – Register via this link.
